Industry Resources

Industry Resources

Here you can access useful documents and information to grow your tourism business

Keep in touch

Ideal for tourism and hospitality operators in the Newcastle area, this monthly newsletter shares industry news, trends and updates.

List your business/event

The Visit Newcastle website leverages listings from the Australian Tourism Data Warehouse (ATDW). Listing your business on the website is free and easy.

Create your listing:

  1. Register your business
  2. Create listing (Accommodation, Attraction, Event, Tour, Restaurant) including business information, images etc.
  3. Submit listing

For assistance or questions please contact 1300 655 077 or email
ATDW is managed by Destination NSW.

Please note: it may take up to 48 hours for your information to be active on the website.

Destination marketing tools

Our team can assist with organising interviews, background information, images and any other details you need to file your story on time.

Download Media Kit

City of Newcastle is currently updating the Destination Management Plan (DMP) in order to deliver a targeted approach to tourism.

Access City of Newcastle's visual image library. 

Register now

Industry development opportunities

A pilot program includes a deep business assessment, followed by one on one mentoring sessions tailored for the specific business needs. Program runs from Sep 2020 – Feb 2021.

The 15 participants include:
Baked Uprising, Blackbutt Reserve, Christ Church Cathedral, CoastXP, Earp Distilling Co, Mitch Revs Gallery, Newcastle Afoot, Newcastle Backroad Tours, Newcastle Cruising Yacht Club, Newcastle Ghost Tours, Newy Rides, Nova Cruises Pty Ltd, The Lock-Up, Underground Epicureans and Urban Hum.

The Product Development Mentoring Program is being funded as part of the City’s Community and Economic Resilience Package and builds on other industry-based support including more than $500,000 in Industry Response Program grants developed in collaboration with the City Taskforce.

Destination NSW delivers the NSW First program to assist tourism businesses around the State to develop, promote and sell their tourism products. It includes face to face workshops and online webcasts that offer ‘how-to’ insights on a range of topics for the tourism industry, with events to be added to the calendar throughout the year.

NSW First program

The Business Centre brings together government and non-government agencies, banks and financial services providers, mental health and well-being providers, to offer support and provide information, and services, that lead to sustainability and job creation, to small businesses during and after COVID-19.

See all courses on offer

Contact us

City of Newcastle - Tourism Team
PO BOX 489, Newcastle NSW 2300